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Committee on Regulation of Natural Monopolies and Protection of Competition under the Ministry of National Economy of the Republic of Kazakhstan

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010000 Nur-Sultan,
Orynbor street 8, entrance 4
Chancery phone: +7 (7172) 74-34-01, 74-36-69
Helpline: +7 (7172) 74-33-82

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Transparency of tariff regulation process

Order of appeal

Appeals of decisions made based on the results of appeals consideration

The complaint against the actions (inactions) of officials, as well as the decisions of the subject shall be submitted to the senior official or entity by subordination no later than three months from the date when the person or entity became aware of the act or decision of the relevant entity or official.

Missed deadline for appeal shall not be the basis for the subject or official to refuse to consider the complaint. The reasons for missing the deadline are revealed during consideration of the complaint and may be one of the reasons to refuse the appeal.

In the absence of the senior officer or a subject or the applicant disagreement with the decision, the application shall be submitted directly to the court.